Our Mission & Promise to You
Who is FiveStar?
FiveStar Plumbing & HVAC is a highly skilled group of plumbers, heating and air techs, and helpful staff who seek to put YOUR interests first.
We operate by a simple philosophy your mother taught you (originally taught by Jesus himself)- The Golden Rule:
“Do Unto Others as You Would Have Them Do Unto You”
In fact, our approach with all our customers is not just the golden but maybe you could say the diamond rule:
“Do more for others than they expect. Exceed their expectations.”
- We will respond quickly to your problem.
- As much as is within our control, we’ll fix the problem on the same day.
- We do what we say we’re going to: keep our word even if it hurts 🙂
- We are prompt and on time. If we are delayed, we will call.
- We give you all the options and let you decide.
- We will help you save money every way we can.
- We leave your house cleaner than we found it.
FAST Service!Whenever a plumbing or AC problem strikes, we know that there are few things in life worse. YOU are a giant priority to us, and we'll get out to you just as soon as we can.
Affordable PricesWe keep our prices as low as we can. Any time that you need a plumbing or heating/cooling company, we want you to automatically choose us, because you know our pricing is always fair.
No Hidden CostsOur prices are clear and upfront. Sometimes plumbing is behind walls or underneath the ground. When we discover hidden problems that weren't apparent at first, we will always immediately let you know what's happening.
TN's Most Highly Trained TechsAll of our technicians are rigorously trained, have years of experience, and know that the customer always comes first.
Meet Some of Our Team